Privacy Policy
Effective Date: 01 April 2026
Last Updated: 30 March 2026
Shiran Engineering Services Private Limited (“Shiran”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy of visitors, customers, suppliers, partners, and users of our website.
This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, submit an enquiry, register for an event or webinar, request a brochure, or communicate with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
Personal Information
Name, Company name, Job title or designation, Email address, Phone number, City, state, country, or business location, Industry or business requirement, Information submitted through enquiry, contact, demo request, brochure download, webinar registration, or event registration forms.
Technical and Website Usage Information
When you visit our website, we may automatically collect certain information, including IP address, Browser type and version, Device type, Operating system, Pages visited, Date and time of visit, Website navigation activity, Referring website or source, Cookies and similar technologies.
2. How We Use Your Information
We may use the information collected for the following purposes:
To respond to enquiries, quotation requests, and product-related questions; To arrange product demonstrations, technical discussions, meetings, and site visits; To provide information about industrial automation solutions, robotic welding systems, Special Purpose Machines, Tool Management Systems, smart manufacturing solutions, and related services; To send brochures, product catalogues, webinar details, event invitations, and business updates; To improve our website, services, customer experience, and marketing communication; To maintain internal records, sales follow-up, customer support, and business communication; To comply with legal, regulatory, contractual, or statutory obligations; To prevent fraud, misuse, unauthorized access, or security threats.
3. Marketing Communications
With your consent or where permitted by applicable law, we may send you marketing communications relating to: Industrial automation solutions, Robotic welding and material handling solutions, Tool Management Systems, Smart manufacturing and digital factory solutions, Product launches, Webinars, exhibitions, events, and technical sessions, Company news and business updates.
You may opt out of marketing communications at any time by contacting us at info@shiran.co.in or by using the unsubscribe option, where available.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour, and enhance user experience. Cookies may be used to: Remember user preferences; Analyse website traffic and usage patterns; Improve website functionality; Support marketing and communication activities.
You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Sharing of Information
Shiran Engineering Services Private Limited does not sell, rent, or trade personal information to third parties. We may share information only when necessary with: Employees, authorised representatives, and internal departments; Technology service providers, website hosting providers, CRM platforms, email communication providers, and analytics service providers; OEM partners, suppliers, or business partners where required to respond to a specific enquiry, quotation, project, or technical requirement; Government authorities, regulatory bodies, legal advisors, or law enforcement agencies when required by law.
All such sharing will be limited to the information necessary for the relevant purpose.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
However, no internet-based system, website, or electronic transmission can be guaranteed to be completely secure. Users are encouraged not to submit highly confidential or sensitive information through general website contact forms.
7. Data Retention
We retain personal information only for as long as necessary to: Respond to enquiries and provide requested services; Maintain business, sales, service, and support records; Meet legal, regulatory, tax, accounting, or contractual obligations; Resolve disputes and enforce agreements. When information is no longer required, we may securely delete, anonymise, or archive it in accordance with applicable laws and internal policies.
8. Third-Party Links
Our website may contain links to third-party websites, including OEM partners, software providers, event organisers, social media platforms, or other external websites. Shiran Engineering Services Private Limited is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
9. Your Rights
Subject to applicable laws, you may have the right to: Request access to your personal information held by us; Request correction or update of inaccurate information; Request deletion of your personal information, where legally permitted; Withdraw consent for marketing communication; Raise concerns regarding the handling of your personal information.
To exercise these rights, please contact us using the details provided below.
10. Children’s Privacy
Our website, products, and services are intended for business and professional users. We do not knowingly collect personal information from children under the age of 18. If you believe that a child has submitted personal information through our website, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
Shiran Engineering Services Private Limited may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or data protection practices. Any updates will be posted on this page with the revised “Last Updated” date. We encourage users to review this Privacy Policy periodically.
12. Contact us
For questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of personal information, please contact:
Shiran Engineering Services Private Limited
Survey Nos. 406/3B, 406/3A, 406/8, 403/1A1
Village No. 28, Kuthambakkam, Madhura Ukkottai
Poonamallee Taluk, Thiruvallur District – 600124
Chennai, Tamil Nadu, India
Phone: +91 97107 89710
Email: info@shiran.co.in
Website: www.shiran.co.in